Who we are and scope
无锡奥西金属制品有限公司, using the English business name Wuxi Aoxi Metal Products Co., Ltd. and trading as AOXI METAL, is a stainless steel supplier and processing partner based in Wuxi, Jiangsu, China. This notice applies when you browse this website, submit an inquiry, send specifications or otherwise communicate with us about a potential or existing business relationship.
The website is intended for business users. If you provide information about another person, you should have authority to do so and should direct that person to this notice.
Information we may collect
Depending on how you use the website, we may receive:
- Contact and organization details, such as your name, business email, telephone or messaging number, country, company and role.
- Inquiry and transaction information, including product form, grade, standard, dimensions, quantity, finish, processing, destination, requested documents, drawings, attachments and correspondence.
- Basic technical and security data, such as IP address, browser or device type, referring page, request time, pages requested and diagnostic or security events recorded by the website host or infrastructure provider.
- Consent preference,stored in your browser's local storage so the site can remember whether you accepted or rejected optional technologies.
- Optional campaign attribution, such as UTM parameters and a Meta click identifier. When you accept optional technologies, these values may be held in session storage and attached to an inquiry so its campaign source can be understood.
- Optional measurement data, only if an analytics or advertising service is enabled and you have consented as described in our Cookie Policy.
Please do not send unnecessary sensitive personal information in an inquiry or attachment.
Why we use information
We may use relevant information to:
- review, clarify and respond to product or processing inquiries;
- prepare quotations, assess technical feasibility and coordinate samples, orders, quality documents, packing, payment and delivery;
- maintain business records and manage supplier, customer and service-provider relationships;
- operate, secure, troubleshoot and improve the website and prevent spam, fraud, misuse or technical failures;
- measure website or campaign performance when optional tools are configured and you have consented; and
- meet legal, regulatory, accounting or dispute-related duties.
Depending on the applicable law and context, processing may be based on steps requested before entering a business contract, performance of a contract, legitimate business and security interests, consent, or compliance with a legal obligation. Where consent is the basis, you may withdraw it for future processing.
International processing
AOXI METAL operates from China and receives inquiries from around the world. Your information may therefore be accessed or processed in China and in countries where relevant hosting, communications, analytics, logistics or other service providers operate. Privacy laws and government-access rules may differ from those in your country. We take measures required by applicable law for a relevant transfer, but cannot represent that information will remain in one country.
Retention and security
We retain information for no longer than reasonably needed for the inquiry, business relationship, security, recordkeeping, legal or dispute purpose for which it is held. The period varies with the status of an inquiry, whether a transaction results, contractual warranty or limitation periods, and applicable accounting or legal requirements. Browser consent remains until it is changed or the relevant local storage is cleared. Optional campaign attribution remains only for the current browser session and is cleared when optional consent is rejected.
We use proportionate organizational and technical safeguards, but internet transmission and storage cannot be guaranteed completely secure. Use appropriate precautions when sending confidential drawings or commercial information and confirm the intended channel with us where necessary.
Your choices and rights
Depending on the law that applies to you, you may have rights to ask for access, correction, deletion, restriction, portability or an explanation of processing, to object to certain processing, to withdraw consent, or to complain to an appropriate privacy authority. These rights may be subject to exceptions and identity verification.
You can change optional website consent on the Cookie Policy. For another privacy request, use the short general-message form on the contact page and state that your message concerns privacy. The general form does not require product, grade, quantity or delivery details. You may instead call +86 133 0617 2345 or write to 无锡奥西金属制品有限公司 at Suite A, 3rd Floor, R&D Center, No. 22 Nongxinhe Road, Dongbeitang, Xishan District, Wuxi, Jiangsu, China. Mark postal correspondence "Privacy Request." We may need enough information to locate the relevant record and verify that the request is yours.
External services and links
This website may link to third-party websites, messaging services or social platforms. Their handling of information is governed by their own terms and privacy notices. A link does not mean we control that service. Optional Google Analytics or Meta Pixel integrations, if configured, are addressed in the Cookie Policy.
Updates and contact
We may update this notice when website functions, service providers or legal requirements change. The date shown on this page identifies the current version.
Questions or requests may be sent through our contact page, made by phone at +86 133 0617 2345, or mailed to the registered address stated above. Please identify the request as privacy-related and avoid including unnecessary sensitive information.